Inquisiq Blog

Using an LMS to satisfy your company’s ISO 9001 requirements

Improve efficiency, accuracy, and quality with enhanced workplace training – a learning management system can automate training and provide real-time tracking and reporting for all activities.

Standardizing processes in business ensures quality, makes operations safer, and presents guidelines to meet industry and consumer expectations. Adhering to standards and specifications is imperative, especially for manufacturers and producers of commercial goods and services (B2B and B2C). The International Standards Organizations (ISO) offers their ISO 9000 family for regulation of quality management standards for companies seeking to improve their operational processes and business results. Achieving ISO 9001 certification is a grand accomplishment for any organization and competitively positions them among the leaders of their industry.

The ISO 9001 standard is “based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement” (Source So how does an organization become ISO 9001 certified? They must meet the demanding criteria aimed at maximizing quality in products and processes; this is typically evaluated through an intense audit of company records, including employee training records.

If your organization is considering going for ISO 9001 certification, a Learning Management System can be a great tool to consider. Not only will an LMS provide you the platform for delivering quality training, but the real-time tracking capabilities and reporting features will provide quick and easy access to all records required for the involved auditing. ISO 9001 is all about standardization of quality management and the first step is to develop a program to accurately train and improve your employees.

The ISO 9001 certification is also largely based on ensuring compliance training for improved efficiency within the workplace. An LMS can provide you with a suite of automation features for making the delivery of compliance training as simple as possible – all scheduling, assessment, reminders, tracking, and reporting can occur automatically with the proper system configuration. Regardless of the size of the organization, jeopardizing compliance and quality standards is rarely worth the risk.

Are you curious to see a real-world example of how an organization used an LMS to solidify their reputation as an industry leader in quality? Check out this case study featuring our client, Ahresty Wilmington Corporation, and how they used the Inquisiq LMS to implement a high-quality, automated employee training program – they hope to receive their ISO/TS-16949 certification this spring!

Want to see how Inquisiq’s advanced reporting features can help with ISO 9001 family certification audit? Request your personalized demo today!

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